What happens if I cancel my subscription?

[nanny49]

thanks for the information , sounds like what i need to do

[Evil Toast]

To benefit those needing adequate info on subscription issues:


History/Background:

I had a family account (2 people -- 1 main and 1 sub -- both adults). I wanted to unsubscribe and put both the main account and the sub account as two separate individual trial accounts with both buying crowns to open areas. This would give each person control of their individual account.

I tried for 1 - 2 weeks with several back and forth messages to KI before unsubscribing to find out how to unsubscribe, what would happen to our accounts, and how our characters and items would be affected. I got several "you won't lose anything and will just have to buy areas" messages but I did not get any real answers. The last message to me was that if I sent in the last four digits of my credit card then they would help me do it (I was leary of that when all I wanted was direct meaningful answers so I just didn't reply back on the subject anymore). So I just took the unsubscription plunge come what may.

I was on a subscription family account and then I unsubscribed both the main account and the sub account and let my family subscription run out. We both could still play the subscribed account (until the midnight of the day before it states the subscription will run out) after hitting the unsubscribe button (one per person) on my account page (each main and sub account should say that it will renew as a trial account).


What happens to your account:

- Both accounts were now on individual trial accounts and still linked together on the same account page (but still same account/both main and sub user names stayed the same/both main and sub passwords stayed the same/both main and sub retained their same logins/etc)

- If everyone on your account unsubscribes: If you are the head person on a family account all individuals will be placed on individual trial accounts but still be linked and on the same account page with the main/head person in control of the account page

- If only you (as head person) unsubscribe and it was a family account: then all others under you that have not unsubscribed will be put on regular accounts (more expensive) but still be listed under you on your account page

- I wasn't able to get separate accounts for any other sub account person under me -- all I could do is to hit the unsubscribe button by their name but not cancel their sub account entirely -- maybe you have to totally delete that person's characters from within the game? But you would also lose everything that way on their account so I did not test that -- plus they would have to be the one to sign into their account that is linked to your account page and do it themselves)

- Maybe it is not possible to separate individuals from off a family account once one has been established (I did ask KI this but never recieved an answer on it, so we didn't do it and still don't know the answer)


Once both main and sub subscriptions ran out (ran out on same day) we then checked what we had and where we could go before we bought any crowns:

- We could go to all free areas only (message to subscribe or buy areas with crowns came up on all paid areas)
- We could still go to our houses and our houses had all items still intact just as it was when we were on the family subscription
- Both our six wizards each were intact with everything they had just as it was when we were on subscription
- Everything in our storage areas (bank/backpack/shared/attic) were still there
- Our PvP statuses and any arena tickets and items were still there
- All our character levels and stats were the same


So, basically you will keep everything and still be linked together but on separate individual accounts. You will have to either re-subscribe or buy the areas with crowns per each account to get access to them. You will each have to pay for the PvP rank arena. The practice arena is still free but the practice arena does not rank your character or give you tickets to buy arena items. Some crown items do drop from bosses however and you can still buy matches with crowns per fight or per arena day pass.


If your character had not had access to a particular area then you will still have to progress your characters up to each area to buy each area with crowns (try to enter area/message pops up to subscribe or buy with crowns per area).

If your character already had progressed and accessed that area, then you will have immediate access to the area once you pay for that area with crowns (or subscribe). Your progress you had made with each character will not be lost and you can just run to each area you already opened once you buy it. You can do this no matter where you had progessed to in the game.

Or you could re-subscribe and get all areas opened again (still have to progress your character up to each area to enter) if you do not want to go the buy with crowns route.

Once you buy an area with crowns (or subscribe/all areas) then that area will be open for all six of your characters for one account. Each account, main, individual, or sub, does need to be individually paid for. So if you have one main account and one sub account under it then you would need to pay for two accounts. Or, if you had two individual accounts then you would need to pay for two accounts.

The only advantage to getting a family account is to save a little on both accounts (and parental control) but then it appears they will be forever linked together even after your "child" is grown to adulthood. So if you don't need parental control or if the sub account people are adults (even if they are your family) then it might be wise to go with a pay with crowns separate account (or a separate cheaper promotional yearly account) so that each individual will have control over their own accounts without having to delete all their characters just to separate the family account (if account separation is possible after setting up a family account). I don't believe that you can move a sub account to another family sub account either but I haven't fully recieved an answer to that question. If I understand it right, once you create any account then that individual's personal information is linked to that username and is then connected to that account and will stay linked forever that way. But I would have to get an detailed and meaningful answer from KI to confirm this.

I do not know what happens (credit wise) if you have a mix of already bought areas with crowns and now you are subscribing. Good luck getting your answer and please post on this thread if you do get a meaningful answer. It would be interesting to know.

We are now both on a linked account page with individual trial accounts. We have both just bought enough crowns to unlock all areas of the game and have done so. Maybe in the future we will be able to separate our two accounts off the one account page without losing our characters if it is possible. But in the meantime, we are enjoying both our accounts with all areas bought with crowns. We do have to now pay for the PvP arena per fight or day pass which is a bummer but I think I like the buy with crowns option more.

Thank you KI for allowing us to keep all our wizards and items and transfer from a subscription accounts to a buy with crowns accounts

This is VERY helpful for those who dont know

[agapetos]

Ty everyone this helps me a lot since I am going out of the country and
have a few issues. One being that PvP is not fun for me anymore with the Ice
problem and two I may not have internet where I will be for 4 months.

I am considering resubscribing once PvP is working again, and I really want to be sure
my characters are never deleted even if I don't log in occasionally.

My trustworthy friends will inform me about any changes in PvP so I can get
back into the fun once things are balanced.

Until then TY for a great game,
Michael Unicorn heart

[j2543]

wow dude, you need to read instructions

[spoon527]

last i checked there was some actual law or ruleing on american currancy over the internet.
if you pay with real money you have purchased that item as if you went to the store and bought lets say a baseball bat.
after time you dont lose the base ball bat bought. so you would leagly own your crown items (you paid for not drops.)
the only way around this would be breaking the terms and conditions on the web site. so if you bought a member ship last i checked you leagly own a form of share to your account and it cant be removed unless you break terms and conditions of serverice. but unless this is purchased you leaglly renting you characters and items from wizard101. and even the curcancy you hold and have found. besides the crowns you paid for.

hope this helped so

short term you wouldnt ever lose any thing if you quit and joined 3 years latter. i can probably guarentee this because all other free games i play i played almost 4 years ago the ones i paid with cash on i still have my account. the others ones well i dont there deleted lol. even on games i have multiple accounts on free to play accounts for subs and pay to plays. most of my f2p have been deleted.

[N30V3N0M]

Ok seeing this post, I have my own question

I an subscribed but if I cancel and just buy areas with crowns... which would be cheaper?
And if I use crowns to unlock an area (if i unsubscribe) will that area be unlocked for good?

Buying areas with crowns will unlock the areas for life. Plus those areas are unlock for other characters on that account. Since I don't care about pvp or derby, I think crowns > subscription.

[Apollo]

To expand on Mr Lincoln's note:

If you unsubscribe, and your current subscription runs out, the next time you log in you will find yourself in Ravenwood. You will be able to access all of the Free to Play areas such as Unicorn Way, Triton Avenue and many more.

You will not lose any of the items you currently own, you will not lose any items you currently have in your storage. This applies to all items, whether you found them, bought them with gold, traded them for Arena Tickets, or purchased them with Crowns.

You will not lose any experience and your level will not drop.

At that time, if you wish to purchase individual areas with Crowns you can do so as you progress. Once you have purchased an area with Crowns, you can access it with any character on that account.

You -can- access Ranked Player vs Player for small Crowns amounts per duel.

Thank you for the information Professor Greyrose!

[OakheartLifeBringer]

Hey I have an important question, I'm having trouble with becoming a member....
So I cancelled my subscription several months ago, however I want to renew the membership. I have a main account and a sub account so they are part of the whole master family account. First off, I want to have them separate as I am only going to renew my sub account. Here is the problem: The main account is the family master account. Wizard101 will not let me log in that person because it says it is deactivated which I'm completely confused as to why. And since I can't login to my family master account, I can't purchase any memberships. I have emailed Mr. Lincoln several times only to come to no direct conclusion. He asks for my account name and I respond I want account ********* to be reactivated into the membership and he has yet to respond, and I am predicting his response probably won't solve this. Does anyone know why my family master account was deactivated and why I can't even change the account to the one I want? All I want is to continue my subscription, KingsIsle is making this very difficult for me, especially since they respond to you at least a day later. All I need is a procedure for how to change everything. Also, I can't even login my family master account as my regular account because they say this account has been banned. So clearly they did something to the main account. I want to have nothing to do with the main account, I want my sub account to be separated from this whole family thing so I can purchase my subscription. I am asking for anyone's help, I have been struggling with this for days. Thank you for looking at this and hopefully finding a correct solution.

~Oakheart

[Lucas]

When you cancel your subscription only your subscription ends and it will not renew.

[OakheartLifeBringer]

I'm confused.... can you expand on this? Are you saying I can never purchase a membership again?