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  • Results 1 to 9 of 9

    Thread: Lost Quest line

    1. #1
      TomP's Avatar
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      Lost Quest line

      I was doing the quest : Le Mort et Lemuria . After talking to Quartermane I was to go to talk to Conservator Olivia in Regency Square. I followed the quest arrow back to the museum and found no Olivia there. How do I get to talk to Olivia to continue the quest line? I went back to the lab in the Forlorn Tang and repeated my steps and still no Olivia. I also logged out and back in again and still no Olivia. I changed realms a couple times and still no Olivia. So, now what? Any help please.

    2. #2
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      Re: Lost Quest line

      Quote Originally Posted by TomP View Post
      I was doing the quest : Le Mort et Lemuria . After talking to Quartermane I was to go to talk to Conservator Olivia in Regency Square. I followed the quest arrow back to the museum and found no Olivia there. How do I get to talk to Olivia to continue the quest line? I went back to the lab in the Forlorn Tang and repeated my steps and still no Olivia. I also logged out and back in again and still no Olivia. I changed realms a couple times and still no Olivia. So, now what? Any help please.
      Are you a member of a Guild? They added talking to Conservator Olivia to the new Guild Museum quest, so I'm wondering if that impacted her as a goal on your quest. If you can pick up the Guild Museum quest, perhaps it will let you complete both.

      Watchtower Hall crafted 7/21/10 -- Guides: Crafting Stations, here -- Crafted Grizzleheim Housing Items here -- Mirkholm Keep Ore/Diamonds here -- Cave of Solitude Black Lotus here

    3. #3
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      Re: Lost Quest line

      I joined a Guild and got the quest to see Conservator Olivia. I completed the quest Finn wanted. I went back to talk to Olivia and she is gone again. I still can't complete my quest to move on to Lemuria . I don't know what else I can do. Anymore suggestions? Please help.

    4. #4
      Willowdreamer's Avatar
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      Re: Lost Quest line

      Quote Originally Posted by TomP View Post
      I joined a Guild and got the quest to see Conservator Olivia. I completed the quest Finn wanted. I went back to talk to Olivia and she is gone again. I still can't complete my quest to move on to Lemuria . I don't know what else I can do. Anymore suggestions? Please help.
      The only thing left is to email KingsIsle and request a Support Ticket on it.

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    5. #5
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      Re: Lost Quest line

      Quote Originally Posted by TomP View Post
      I joined a Guild and got the quest to see Conservator Olivia. I completed the quest Finn wanted. I went back to talk to Olivia and she is gone again. I still can't complete my quest to move on to Lemuria . I don't know what else I can do. Anymore suggestions? Please help.
      Quote Originally Posted by Willowdreamer View Post
      The only thing left is to email KingsIsle and request a Support Ticket on it.

      I just did some quick searching on the internet for 'where is Conservator Olivia', and quite a few replies appeared. Seems like this is a known issue. It has been reported on Wizard101's newest outside chat line by various members. It was also reported to KI Support, as Willowdreamer suggested. No reply anywhere from KI about this Bug.

      It probably would be a good idea to send an email to [email protected] and explain that you are stuck in the game. Give them the name of the Quest, and details, as you did here.

      Be sure to give them the UserName that you use to log on to the game (But NOT your password).
      Also give them the name and Level of the Wizard who is stuck, so that they can help you faster.

      When I had an issue like this where I was stuck in the game, Support replied very quickly saying that they "advanced my Wizard" for me.

      Hope that helps.

      AluraMist
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    6. #6
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      Re: Lost Quest line

      Quote Originally Posted by AluraMist View Post
      I just did some quick searching on the internet for 'where is Conservator Olivia', and quite a few replies appeared. Seems like this is a known issue. It has been reported on Wizard101's newest outside chat line by various members. It was also reported to KI Support, as Willowdreamer suggested. No reply anywhere from KI about this Bug.

      It probably would be a good idea to send an email to [email protected] and explain that you are stuck in the game. Give them the name of the Quest, and details, as you did here.

      Be sure to give them the UserName that you use to log on to the game (But NOT your password).
      Also give them the name and Level of the Wizard who is stuck, so that they can help you faster.

      When I had an issue like this where I was stuck in the game, Support replied very quickly saying that they "advanced my Wizard" for me.

      Hope that helps.

      AluraMist
      Thank you for your help. Kingslsle Support gave me an incident number in a reply to my asking for help with my questing problem. They said: Kingslsle developers are absolutely aware of this bug. Although we do not have an exact ETA as to the resolution we can advise it has been brought to their attention for a fix. Thank you for your patience and understanding. So I will have to wait. Again, thank you for your help.
      Last edited by AluraMist; 11-30-23 at 1:15:13 AM. Reason: Fixed bracket for quote.

    7. #7
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      Re: Lost Quest line

      Quote Originally Posted by TomP View Post
      Thank you for your help. Kingslsle Support gave me an incident number in a reply to my asking for help with my questing problem. They said: Kingslsle developers are absolutely aware of this bug. Although we do not have an exact ETA as to the resolution we can advise it has been brought to their attention for a fix. Thank you for your patience and understanding. So I will have to wait. Again, thank you for your help.
      Thanks for letting us know that Support replied. You might want to try to watch the KI Live at 4pm (CST). It was announced on this thread. Since Support told you that the Devs are aware of this bug, they might talk about it on the livestream. You can watch it here.
      Dare to catch your best dreams and live them with eyes wide open. Sweet dreams always.
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    8. #8
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      Re: Lost Quest line

      At about 11:00 AM this morning I logged on to the game and found that Conservator Olivia was back in the Museum where she was supposed to be. I was able to continue my quest to Lemuria. I am now in Lemuria. Thanks for all your help.

    9. #9
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      Re: Lost Quest line

      Conservator Olivia still won't appear for my low-level wizard trying to do the Guild Museum quest.

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