Just now, I was switching between Wizards, and the character selection screen did NOT show my main Wizard, Victoria -- instead there was a Novice named Aaron. I switched to my Death and went back to character selection, and Aaron was still there. I closed the game and logged back in. Aaron was still there.
I sent in a Support Ticket and my next step will be restarting my computer. After I stop hyperventilating.
Then I get an almost immediate response from Support:
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