"A Message from KingsIsle - Wizard101 Broadcast System Breach" - Wizard101 Forum and Wizard101 Fansite
   
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    1. #1
      AluraMist's Avatar
        AluraMist is online now Wiki Master

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      "A Message from KingsIsle - Wizard101 Broadcast System Breach"

      From the Wizard101 social media site and Message Boards:

      Name:  z.jpg
Views: 1196
Size:  368.3 KB

      This past Friday the Broadcast System of Wizard101 was inappropriately accessed for a brief amount of time. Our sincere apologies for the disruption to your gameplay.
      Please read our complete response and resolution to the incident on our forums: https://www.wizard101.com/forum/head...303714d?page=1

      A Message from KingsIsle - Wizard101 Broadcast System Breach

      Community,

      This past Friday the Broadcast System of Wizard101 was illegally accessed to post inappropriate messages in-game as if they were written by a KingsIsle employee. We sincerely apologize for the unacceptable statements making their way into the game and causing disruption of your gameplay. We take great care in ensuring Wizard101 is a family-friendly game and feel disheartened when someone finds a way to disrupt that experience.

      The incident was quickly identified, and steps were immediately taken to halt the behavior. We turned off the Broadcast System and have added additional security measures to ensure this won’t happen again. At this time, we believe that an external party initiated the messages through a non-traditional method of accessing the Broadcast System. No other systems were accessed.

      Considering the incident has soured your celebrations of the birthday month, we want to close out September with a bang. From now until the end of the month, we are enabling all Member Benefits and granting Membership to all players. Both will be enabled for EU players as well.

      Thanks to everyone for your patience and support as we resolved this unfortunate incident.

      “If the Mind is like a candle, the Heart is like the sun.” Professor Falmea (aka Leah Ruben, your fearless Game Director!)
      Dare to catch your best dreams and live them with eyes wide open. Sweet dreams always.
      The DreamCatcher.

    2. #2
      edward sky's Avatar
        edward sky is offline Journeyman Wizard

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      Re: "A Message from KingsIsle - Wizard101 Broadcast System Breach"

      They really didn't have to do that, more so I kind of wish they hadn't. Why? Because it is going to paint them in a "here's something that happened, sorry." picture.

      While I really think it's genuine, they knew this was a stir up, and I don't want to take giving everyone membership/their benefits that alot of people subscribe for lightly, that's talking with their pockets.

      I just hope they are truly ensuring it's more locked down so it doesn't happen again above all, it sounds more like a "system" was accessed, than say a employee account which could bigger concerns as systems should generally be harder to break into than say an username and password.

      I appreciate the sentiment and at least she clarified that only the broadcast system was accessed, nothing else so accounts sound safe to me. What's still a mystery is who; but legally I don't think they could even give a hint beyond "3rd party" which to me confirms non-KI so that sounds de-bunked to me.
      Last edited by edward sky; 9-20-22 at 5:35:54 PM.

      Edward sky/Life/105/
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    3. #3
      AlbusDoumbledore's Avatar
        AlbusDoumbledore is offline Magus Wizard
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      Re: "A Message from KingsIsle - Wizard101 Broadcast System Breach"

      Great job KI. I kind of had a hunch that it wasn't a KI employee that was going crazy despite what everyone was saying. Glad to hear that they are offering free membership to everyone!
      If you have to ask, you’ll never know. If you know, you need only ask.

    4. #4
      Pegasus Unbound's Avatar
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      Re: "A Message from KingsIsle - Wizard101 Broadcast System Breach"

      Quote Originally Posted by AluraMist View Post
      From the Wizard101 social media site and Message Boards:

      Name:  z.jpg
Views: 1196
Size:  368.3 KB

      This past Friday the Broadcast System of Wizard101 was inappropriately accessed for a brief amount of time. Our sincere apologies for the disruption to your gameplay.
      Please read our complete response and resolution to the incident on our forums: https://www.wizard101.com/forum/head...303714d?page=1

      A Message from KingsIsle - Wizard101 Broadcast System Breach

      Community,

      This past Friday the Broadcast System of Wizard101 was illegally accessed to post inappropriate messages in-game as if they were written by a KingsIsle employee. We sincerely apologize for the unacceptable statements making their way into the game and causing disruption of your gameplay. We take great care in ensuring Wizard101 is a family-friendly game and feel disheartened when someone finds a way to disrupt that experience.

      The incident was quickly identified, and steps were immediately taken to halt the behavior. We turned off the Broadcast System and have added additional security measures to ensure this won’t happen again. At this time, we believe that an external party initiated the messages through a non-traditional method of accessing the Broadcast System. No other systems were accessed.

      Considering the incident has soured your celebrations of the birthday month, we want to close out September with a bang. From now until the end of the month, we are enabling all Member Benefits and granting Membership to all players. Both will be enabled for EU players as well.

      Thanks to everyone for your patience and support as we resolved this unfortunate incident.

      “If the Mind is like a candle, the Heart is like the sun.” Professor Falmea (aka Leah Ruben, your fearless Game Director!)

      OK, so we finally hear something about what happened AND I am very grateful for the apology and free memberships, benefits etc.

      Still, I feel something still isn't right but since I am no computer/IT techie I can't say much more than it's just a feeling. This isn't the first time someone has interrupted the broadcasting system with dire consequences...

      Name:  war of the worlds 001.jpg
Views: 174
Size:  19.9 KB

      Still, Thank You! It was great to finally get some response to all our concerns.


    5. #5
      Sierra SeaSong's Avatar
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      Re: "A Message from KingsIsle - Wizard101 Broadcast System Breach"

      @Sparck, is our account information actually safe? And if so, why not tell us that, thanks! Believe and know are two very different words, but you know that.

    6. #6
      Kokyota's Avatar
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      Re: "A Message from KingsIsle - Wizard101 Broadcast System Breach"

      It is absolutely grand that all non-members were awarded Full Membership benefits until the end of the month. But what about existing members what benefits will KI award us for being patience and supportive?



    7. #7
      LookitLight's Avatar
        LookitLight is offline Apprentice Wizard
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      Re: "A Message from KingsIsle - Wizard101 Broadcast System Breach"

      Quote Originally Posted by Kokyota View Post
      It is absolutely grand that all non-members were awarded Full Membership benefits until the end of the month. But what about existing members what benefits will KI award us for being patience and supportive?
      People like us have access to every single member benefit there is. Get your grinding ready, @Kokyota! This week is going to get busy for all of us.
      I am fond of Piggles. Heck Hounds look up to us. Fire Cats look down at us. Piggles? They treat us as equals.

    8. #8
      Pegasus Unbound's Avatar
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      Thumbs up Re: "A Message from KingsIsle - Wizard101 Broadcast System Breach"

      Quote Originally Posted by Kokyota View Post
      It is absolutely grand that all non-members were awarded Full Membership benefits until the end of the month. But what about existing members what benefits will KI award us for being patience and supportive?
      Not being one to look a "gift horse in the mouth" but...you have a very good point there.


    9. #9
      Sierra SeaSong's Avatar
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      Re: "A Message from KingsIsle - Wizard101 Broadcast System Breach"

      Sorry, I will not be distracted by shiny objects, I already have a membership.

    10. #10
      Willowdreamer's Avatar
        Willowdreamer is offline W101C Team Leader

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      Re: "A Message from KingsIsle - Wizard101 Broadcast System Breach"

      Quote Originally Posted by Kokyota View Post
      It is absolutely grand that all non-members were awarded Full Membership benefits until the end of the month. But what about existing members what benefits will KI award us for being patience and supportive?
      All Benefits at once doesn't come around very often. I'm going to enjoy my free fishing week.


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