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    Results 11 to 20 of 35
    1. #11
      Dylan Windwalker's Avatar
        Dylan Windwalker is offline Legendary Wizard

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      Re: People being randomly banned for being in an "embargoed country?"

      Quote Originally Posted by JaredSpellFrost View Post
      I did a little digging into the laws of Illinois, but my efforts have bore little fruit. Most of my searches with key words such as "video games" and "gaming" only procured laws pertaining to casinos and all that, until I used the phrase "online game." I was able to find several sites saying that online gambling is illegal in the state of Illinois, so perhaps KingsIsle is no longer allowed to operate accounts there..? It would make sense, given the fact that their Packs are essentially a slot machine for kids.

      Do take my findings with a grain of salt though, this theory is far from concrete. Unless somebody more versed in leagalese lends a helping hand or KingsIsle releases an official statement, we can never be too sure!

      I've always gotten Las Vegas vibes every time I've opened the Crowns Shop

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    2. #12
        potatoknishes is offline Novice Wizard
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      Re: People being randomly banned for being in an "embargoed country?"

      Quote Originally Posted by JaredSpellFrost View Post
      I did a little digging into the laws of Illinois, but my efforts have bore little fruit. Most of my searches with key words such as "video games" and "gaming" only procured laws pertaining to casinos and all that, until I used the phrase "online game." I was able to find several sites saying that online gambling is illegal in the state of Illinois, so perhaps KingsIsle is no longer allowed to operate accounts there..? It would make sense, given the fact that their Packs are essentially a slot machine for kids.

      Do take my findings with a grain of salt though, this theory is far from concrete. Unless somebody more versed in leagalese lends a helping hand or KingsIsle releases an official statement, we can never be too sure!

      Thanks so much for the help! Perhaps maybe whole situation is just an error. Hopefully they come out with a statement soon!

    3. #13
        Spellbinder is online now Legendary Wizard
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      Re: People being randomly banned for being in an "embargoed country?"

      Quote Originally Posted by potatoknishes View Post
      Thanks so much for the help! Perhaps maybe whole situation is just an error. Hopefully they come out with a statement soon!
      You should ask them to explain. Just be kind and let them know that you don't understand what the issuebis since you are in the states.
      Omg
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    4. #14
        potatoknishes is offline Novice Wizard
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      Re: People being randomly banned for being in an "embargoed country?"

      Alright, I sent another email regarding the whole situation. Hopefully I'll be able to get a response, and maybe, I'll be able to get my account back. I do wish luck for those going through the same situation.

    5. #15
        loloa2121 is offline Novice Wizard
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      Re: People being randomly banned for being in an "embargoed country?"

      Quote Originally Posted by potatoknishes View Post
      Alright, I sent another email regarding the whole situation. Hopefully I'll be able to get a response, and maybe, I'll be able to get my account back. I do wish luck for those going through the same situation.
      I just read about your problem and I hope they'll get back to asap, for clearing this matter. Best wishes

    6. #16
      Legendary Rose's Avatar
        Legendary Rose is offline Grandmaster Wizard
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      Re: People being randomly banned for being in an "embargoed country?"

      I'm reading this, and it's kinda strange tbh.

      I traveled halfway across the country and logged in from a totally different US State, and I was totally fine (based on others' stories). Guess I just got lucky? I was ready to email support with my plane tickets and ID to show that I was going to another place for a weekend anyhow.

      Though thinking about that, looking at the ToU, I did find this paragraph.

      You agree to abide by U.S. and other applicable laws, including export control laws, and not to transfer, by electronic transmission or otherwise, any software or other content downloaded from the Site to a destination prohibited by such laws, without first obtaining, and then complying with, any requisite government authorization. By downloading any software from the Site, you warrant that you are not located in any country, or exporting such software to any person or place, to which the United States has embargoed goods. You further agree not to upload to the Site any data or software that cannot be exported without prior written government authorization, including, but not limited to, certain types of encryption software.
      This might also explain why folks might be getting banned for using VPNs while playing, because if I'm reading this correctly, you need "government authorization" to use a VPN while playing, since there's constant back-and-forth data transfers.

      And I found some information that lootbox practices bought in with real money could be against South Africa's gambling and lottery laws, but it's a legal grey area. I'd be interested in what KI's done regarding the EU's General Data Protection Regulation, and how some European countries have banned lootboxes, especially given how we have a lot of European players on American servers.
      Last edited by Legendary Rose; 2-1-21 at 12:09:40 AM.
      Mark DeathMask/Rachel "Midori" StormSword//Elijah RedThistle//Gracie DarkSlinger//Andrew SpiritStrider//Alexis GhostForge//Hannah BattleThief
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    7. #17
        potatoknishes is offline Novice Wizard
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      Re: People being randomly banned for being in an "embargoed country?"

      I'll be sure to state any updates I receive here. I haven't gotten anything back yet, so hopefully I'll hear back from support soon.

    8. #18
      Yariel1's Avatar
        Yariel1 is offline Apprentice Wizard

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      Re: People being randomly banned for being in an "embargoed country?"

      This is tough... tried to log in today and got the banned message with no email. Sent them an email and literally got the same copypasta message. Being banned after playing for 12 years for this is very unfortunate indeed and very unacceptable in the least. Hopefully we can file a goverment appeal of some sort if they decide to stick to their unthoughful/unintentional decision.

    9. #19
      Grumpy Cat's Avatar
        Grumpy Cat is offline Grandmaster Wizard
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      Re: People being randomly banned for being in an "embargoed country?"

      Quote Originally Posted by JaredSpellFrost View Post
      I did a little digging into the laws of Illinois, but my efforts have bore little fruit. Most of my searches with key words such as "video games" and "gaming" only procured laws pertaining to casinos and all that, until I used the phrase "online game." I was able to find several sites saying that online gambling is illegal in the state of Illinois, so perhaps KingsIsle is no longer allowed to operate accounts there..? It would make sense, given the fact that their Packs are essentially a slot machine for kids.
      Do take my findings with a grain of salt though, this theory is far from concrete. Unless somebody more versed in leagalese lends a helping hand or KingsIsle releases an official statement, we can never be too sure!
      Law wouldn't be under games or be state specific, and the pack/crown shop thing isn't enough to trigger anything in the US (not that they're alright, but the company isn't large or controversial enough to draw public attention for officials to care). If you want specific laws, would be closer to FCC/internet regulations on networks and VPN usage.

      For VPN with a location outside of the US, it may or may not be tied to regulations about the country. For domestic questions, I don't think any of that stuff is relevant though. Probably has to do with IP/location usage just auto triggering something.

    10. #20
        potatoknishes is offline Novice Wizard
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      Re: People being randomly banned for being in an "embargoed country?"

      Update: I got an email response.

      I got a response back after a couple days but I only received a link to the wizard101 forums.

      Sparck made a new post on the official wizard101 forums regarding this issue (Thanks!), but sadly I don't know what this has to do about those who were banned from countries that he didn't list while not using a VPN, myself included. The email didn't include any other explanation. I've seen someone go to the BBB about it as well, and AwesomeTheSauce made a video on it, too. This seems to be a widespread issue. I really hope they unban all of our accounts sooner or later.

      Slightly off topic, but I really don't want to keep paying membership for a game I don't have access to, haha.
      (edited to fix spelling errors, whoops)
      Last edited by potatoknishes; 2-4-21 at 5:07:23 PM.

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