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  • Page 1 of 4 1234 LastLast
    Results 1 to 10 of 35
    1. #1
      oldgoldie's Avatar
        oldgoldie is offline Apprentice Wizard

      • oldgoldie's Wizard Stats
        •  Wizard's Name:
        •  Andrew Anvilslinger
        •  Wizard's Level:
        •  80
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        •  Azteca
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        •  Myth
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      People being randomly banned for being in an "embargoed country?"

      Someone made a post on r/Wizard101 where they were randomly banned, allegedly because they were in South Africa:
      Name:  v6UAxsN.png
Views: 987
Size:  25.5 KB

      Here's a support response from someone on Twitter:
      Name:  T851khk.png
Views: 983
Size:  13.3 KB

      AtmoPlex on Twitter claims that they have "seen reports of this from people who live in Germany, South Africa, Malaysia, and even one in the US who doesn't use a VPN."

      Regardless, I would be careful using VPNs if you are. This could just be a mistake? Maybe @Sparck can clear this up, though I'm not personally affected.

    2. #2
      JaredSpellFrost's Avatar
        JaredSpellFrost is online now Grandmaster Wizard

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        •  JaredSpellFlame
        •  Wizard's Level:
        •  130
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        •  Empyrea
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        •  Ice
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        •  Fuzzy Jake
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        •  Freezing Raincore
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      Question Re: People being randomly banned for being in an "embargoed country?"

      This reminds me of when the chat bot was punishing Players who didn't speak English.. I hope that these Players get their accounts back, I know all too well what they're going through!

      These bans don't look intentional, but perhaps they are the consequence of some obscure law or server malfunction. I guess time will tell when it comes to answers.


      "Yet like a bad case of athlete's foot you just kept coming back." -Cosmos
      “. . . with Persistence, Victory is assured.”




    3. #3
      Sparck's Avatar
        Sparck is offline Wizard101 US Faculty
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      Re: People being randomly banned for being in an "embargoed country?"

      We've had to ban accounts that were from this restricted countries to comply with international rules and regulations. If anyone has a concern regarding their account, please do contact support.

    4. #4
        Spellbinder is offline Legendary Wizard
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      Re: People being randomly banned for being in an "embargoed country?"

      This looks like a government overreach issue, not a KI issue.
      Omg
      I think I love you more than paper tick
      -Katz to fishy cracker

    5. #5
      KingNothing's Avatar
        KingNothing is offline Grandmaster Wizard

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        •  Chris Fireheart
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        •  130
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        •  Wizard City
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        •  Death
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        •  Gloomy Eye
      Status: nodding off
       
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      Re: People being randomly banned for being in an "embargoed country?"

      Quote Originally Posted by Sparck View Post
      We've had to ban accounts that were from this restricted countries to comply with international rules and regulations. If anyone has a concern regarding their account, please do contact support.
      I'd like to know more. Can you tell us under what name these sanctions can be found. Going to the US Treasury site get you nowhere. Wow! we sanction a lot of countries for a ton of reasons. The list is a mile long.
      “Maybe someday we could become friends. Friends who ride majestic, translucent steeds, shooting flaming arrows across the bridge of Hemdale.”

    6. #6
        potatoknishes is offline Novice Wizard
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      Re: People being randomly banned for being in an "embargoed country?"

      Hey! I'm the person that got banned in the US. I tried contacting support but they only gave me the "embargoed country" response. I haven't been outside the United States in years and it really surprised me that I got banned? As I stated too, I never used a VPN, so it makes no sense for me to be banned for this reason. Perhaps it was an error?? I just really hope I get my account back, and I also hope for everyone to get theirs back too...

    7. #7
      JaredSpellFrost's Avatar
        JaredSpellFrost is online now Grandmaster Wizard

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        •  JaredSpellFlame
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        •  130
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        •  Empyrea
        •  Wizard's School:
        •  Ice
        •  Pet's Name:
        •  Fuzzy Jake
        •  Pet's Type:
        •  Freezing Raincore
      Status: Frosty
       
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      Question Re: People being randomly banned for being in an "embargoed country?"

      @potatoknishes

      Geez, I hope you get your account back! Only if you feel comfortable sharing, would you mind informing us what state you were in when your account got banned? Maybe some law was passed at the state level that triggered these embargo bans... Knowing where these laws were passed would certainly provide us with some valuable insight! I think we're safe in ruling out Texas and Washington as being the blockaded states, seeing how KI is based there and I logged in from Washington today.


      "Yet like a bad case of athlete's foot you just kept coming back." -Cosmos
      “. . . with Persistence, Victory is assured.”




    8. #8
        potatoknishes is offline Novice Wizard
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      Re: People being randomly banned for being in an "embargoed country?"

      I live in Illinois and it was also the last state I was in while playing. :^)
      Last edited by potatoknishes; 1-30-21 at 12:11:31 AM.

    9. #9
      JaredSpellFrost's Avatar
        JaredSpellFrost is online now Grandmaster Wizard

      • JaredSpellFrost's Wizard Stats
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        •  JaredSpellFlame
        •  Wizard's Level:
        •  130
        •  World:
        •  Empyrea
        •  Wizard's School:
        •  Ice
        •  Pet's Name:
        •  Fuzzy Jake
        •  Pet's Type:
        •  Freezing Raincore
      Status: Frosty
       
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      Question Re: People being randomly banned for being in an "embargoed country?"

      Quote Originally Posted by potatoknishes View Post
      I live in Illinois and it was also the last state I was in while playing. :^)
      I did a little digging into the laws of Illinois, but my efforts have bore little fruit. Most of my searches with key words such as "video games" and "gaming" only procured laws pertaining to casinos and all that, until I used the phrase "online game." I was able to find several sites saying that online gambling is illegal in the state of Illinois, so perhaps KingsIsle is no longer allowed to operate accounts there..? It would make sense, given the fact that their Packs are essentially a slot machine for kids.

      Do take my findings with a grain of salt though, this theory is far from concrete. Unless somebody more versed in leagalese lends a helping hand or KingsIsle releases an official statement, we can never be too sure!


      "Yet like a bad case of athlete's foot you just kept coming back." -Cosmos
      “. . . with Persistence, Victory is assured.”




    10. #10
        richardDkht is online now Journeyman Wizard
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      Re: People being randomly banned for being in an "embargoed country?"

      Quote Originally Posted by potatoknishes View Post
      Hey! I'm the person that got banned in the US. I tried contacting support but they only gave me the "embargoed country" response. I haven't been outside the United States in years and it really surprised me that I got banned? As I stated too, I never used a VPN, so it makes no sense for me to be banned for this reason. Perhaps it was an error?? I just really hope I get my account back, and I also hope for everyone to get theirs back too...
      could you please quote the support message you received, paying attention to remove any personal information (removing also your user name)?
      " I can solve any issues in the world, except those originated by human stupidity"
      ".. that leaves out A LOT.."

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