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    Thread: Dear Kingsisle


    1. #1
      JaredSpellFrost's Avatar
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      Dear Kingsisle

      Dear Kingsisle,

      I have been playing your game for over 9 years now. Its been an amazing experience for me, and I would not be who I am today without Wizard101. Wizard101 is my favorite game, and I play it daily. Though I have taken breaks in the past, I have always been a loyal Player. Wizard101 has helped me through some rough spots in the past, and I am very grateful that it has always been here for me.

      That being said, please know this: I do not hate Wizard101. Though I may feel annoyed at times, I don't hate the game, just certain aspects of it. A lot of Players have had it with everything you've done recently, and I'm sorry to say that I'm one of them. The recent controversies have shattered what dwindling patience we had, and I hope that you can understand why. It is very frustrating to see such a marvelous game go down the tubes because of your lack of understanding.

      Please understand that we're all so frustrated because we love the game so much. To see it fall apart like this is heartbreaking, and to think that it could've been prevented is maddening. Time and time again you have failed us, and the Night-Knight Event was the straw that broke the camel's back. We are tired of investing our time, money, and lives into this game for below standard results. We have been pleading that you change for years, and yet here we are.

      Your inability to listen to our concerns has been a consistent issue, and your inability to act on our concerns is an even larger problem. Watching all of the reported Bugs from Test Realm find their way to Live perfectly summed up your capabilities to act on, let alone acknowledge what we say. In case you missed it, here is what we have all been screaming for the past 10 years:

      Kingsisle, You NEED To Change.

      We implore that you listen, communicate, and take action on what we need in a timely manner. Acknowledge what you did wrong, and how you can fix it. The Players are not at fault here, you are. Have some empathy and contemplate how all of this had made us feel. I do not take anything I say here lightly. This letter is very personal to me, and speaks to what I feel. However, I do not speak only on my behalf. Many Players feel the same as I do, and to ignore us for so long will only lead you further down the rabbit hole.

      -A Most Devoted Wizard,
      JaredSpellFrost
      Last edited by JaredSpellFrost; 5-22-19 at 10:20:03 PM.

      "Yet like a bad case of athlete's foot you just kept coming back." -Cosmos
      . . . with Persistence, Victory is assured.




    2. #2
      WilliamWillowleaf's Avatar
        WilliamWillowleaf is offline Initiate Wizard

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      Re: Dear Kingsisle

      Dear Kingsisle,

      Look how Nintendo changed. Their fans expressed deeply how they despised the Wii U and Nintendo's direction as a company. Aside from the failing console, Nintendo didn't keep in touch with their playerbase, and made business decisions that completely contradicted the wants of their gamers. Sales plummeted, and more and more users moved over to Playstation and Xbox.

      Then came the Nintendo Switch. Nintendo took a 180 turn and made a console that deeply incorporates exactly what the fans wanted. On top of that, they promised to make a new game for every popular series they own and have followed through gloriously. The Switch has now become one of the most beloved consoles of all time, and Nintendo's success is more booming than ever.

      Kingsisle, unfortunately you'll only survive if you follow the direction Nintendo has gone. Your company needs to adapt based on player preferences for Wizard101, because we're the only fans left playing your game.

      Love you KI but that's my 2 cents.

      Best,

      William Willowleaf
      Last edited by WilliamWillowleaf; 12-2-18 at 4:41:02 PM.

      - William Willowleaf -

    3. #3
      JaredSpellFrost's Avatar
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      Re: Dear Kingsisle

      Here is a link to the Letter I 'sent' to us Players! Make sure you read both to see both perspectives!

      "Yet like a bad case of athlete's foot you just kept coming back." -Cosmos
      . . . with Persistence, Victory is assured.




    4. #4
      masterofcatastrophe's Avatar
        masterofcatastrophe is offline Legendary Wizard

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      Re: Dear Kingsisle

      i think with Sparck on board, he has been listening to feedback and responding much more than prior KI staff ever did on this site. I do think empyrea's release was kinda fast from what ie xpected, its like things felt very quick, very unsusal. but sparck was testing the waters and i excuse him as it is only been a few months since his hire.

      SParck did admit in multiple responses the mistake of the knigh-knight event, and promised all that feedback on the enormous thread last weeks was being taken seriously.

      for example, did you know that KI announced in KI live this week that not only ther will be a dungeon like darkmoor this year, but name change is on the list of features to be implemented??

      thats right

      Eclipse summon: a dragon whose wings span the skies; golden sun
      bored? want a "wizardly" change? support my thread!
      SUPPORT MY THREAD TO CHANGE GAZE OF FATE!

    5. #5
      ss2775's Avatar
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      Re: Dear Kingsisle

      im out of the loop, what controversies surrounding KI have happened other than the crowns-tier-reward thingy in the shop and the whole empyrea mess with the spells and stuff?

      if its just that then this letter is still warranted. Granted they made some changes, the changes made were pretty bad still and they did not take into account suggestions and concerns when it came to fixing the spells.



    6. #6
      JaredSpellFrost's Avatar
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      Re: Dear Kingsisle

      @ss2775

      Essentially, the Night-Knight Event was aimed to reward Crowns Players. Unfortunately, it crashed and burned miserably.
      To reach the mount you had to spend $700 in Crowns (550k Crowns) for an extra 5% Speed mount. Keep in mind that it is impossible to buy that many Crowns in a day, seeing how your account will be flagged for 'suspicious activity'.

      As for the Scion Spells... *sighs*
      They were horribly designed, and despite literal pages of feedback to KI telling them how awful they were and how to fix them... Nothing.

      This also ties into the issue of Empyrea II being released way too early and without proper bug fixing. Despite many critical bugs being reported during test, far too many made it to Live. This includes the bug that let you skip all of Empyrea II and the Unicorn Hoard Pack bug cheating Players out of their money (Which KI still hasn't refunded).
      Last edited by JaredSpellFrost; 2-21-19 at 1:09:41 PM.

      "Yet like a bad case of athlete's foot you just kept coming back." -Cosmos
      . . . with Persistence, Victory is assured.




    7. #7
      inowhatilik's Avatar
        inowhatilik is offline Master Wizard

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      Re: Dear Kingsisle

      Let's not forget that a big fan base left KI when they refused to listen about fixes to PVP and now you cant get a 2v2 and 3v3 or 4v4 is completely out of the question. Instead of trying to fix it and do new age PVP at every drop of the hat when a person figures out a loop, let us choose to do new or classic pvp. I don't mean in tours either. I mean for rank. I think you would see a big turn around in that area.

      There have been no great upgrades in gear since darkmoor, yet pack after pack has hit the sales floor waiting for players to spend money. Let's not get me started on that either, because most of the drops from these packs are old game items that you can get from the bazaar in numerous amounts or from farming easily. Hmmmm.... I wonder if they have ever thought of implementing some of the garbage drop with for example school items like gear you have to farm for from Big Ben, Mooshu, or Dragonspyre? I would much rather know I have a chance at getting a chance to have a school gear item dropped than to have to get 50 paintings or chairs that I don't need.

      This game has so much room to continue in an upward mobility for it's client base, but only if they begin to listen to what we as players really want. And STOP releasing updates when you clearly are not ready to do so! The bugs are a major issue, so do as you used to and push the time release date back until you have it under control! I would rather wait for a huge release to be working as it should than to have a laughable release that is annoying to say the least because of the bugs it is filled with.


      Wizard101 Pet Central Leader/Recruiter
      Off with the Red Queen's Head!


    8. #8
      juliarubygem's Avatar
        juliarubygem is offline Grandmaster Wizard

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      Re: Dear Kingsisle

      I haven't been on Central or in game as much as usual lately due to a big wave of homework and projects, did I miss something big? Or is this just about the Crowns reward weekend?

    9. #9
      JaredSpellFrost's Avatar
        JaredSpellFrost is offline Grandmaster Wizard

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      Re: Dear Kingsisle

      @juliarubygem

      It is certainty tied to the Night-Knight Event, as that was what prompted me to write this. However, this more about what KI needs to do before they start experiencing drastic consequences.

      The other 'letter' I wrote to the Players here details what we need to do to help prevent this.

      "Yet like a bad case of athlete's foot you just kept coming back." -Cosmos
      . . . with Persistence, Victory is assured.




    10. #10
      Ravino.'s Avatar
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      Re: Dear Kingsisle

      Quote Originally Posted by masterofcatastrophe View Post
      i think with Sparck on board, he has been listening to feedback and responding much more than prior KI staff ever did on this site. I do think empyrea's release was kinda fast from what ie xpected, its like things felt very quick, very unsusal. but sparck was testing the waters and i excuse him as it is only been a few months since his hire.

      SParck did admit in multiple responses the mistake of the knigh-knight event, and promised all that feedback on the enormous thread last weeks was being taken seriously.

      for example, did you know that KI announced in KI live this week that not only ther will be a dungeon like darkmoor this year, but name change is on the list of features to be implemented??

      thats right
      Sparck and Development are doing well but their efficiency is being killed by higher ups unconnected with our community, the hastened release of Empyrea as well as the Crown Rewards promotion are good examples of that.

      Devs were working in a schedule and didn't have enough time to address all issues in Test. The Crown Rewards promotion was also rushed ("spoilers" revealed the Night-Knight gear and mount were still unfinished when Empyrea went Live) and likely set up by a Marketing lead who still has a noob's understanding of our playerbase... but apparently no one managed to stop him.

      Similarly we still haven't been reimbursed the Crowns we spent in the bugged Unicorn Hoard Pack - a task that'd require OK's from multiple departments - in the past was achieved within a day, this time it's been nearly two weeks.

      KingsIsle may not need fully change but they need to improve their inner workings.

      ~R


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