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  • Page 1 of 2 12 LastLast
    Results 1 to 10 of 13
    1. #1
      kacavalbona's Avatar
        kacavalbona is offline Apprentice Wizard

      • kacavalbona's Wizard Stats
        •  Wizard's Name:
        •  Kyle Leaf
        •  Wizard's Level:
        •  130
        •  World:
        •  Wizard City
        •  Wizard's School:
        •  Life
        •  Pet's Name:
        •  Lord Zeus
        •  Pet's Type:
        •  Rain beetle
      ----
       
      Mood:
      Amused
       
      Join Date
      Nov 2009
      Posts
      77
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      20
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      47.00

      I bought the wrong membership

      Silly question but what are the odds that Kingsisle will change the membership for P101 that I mistakenly bought to a W101 one? On the account I bought the member on, I've never played P101 and in life in general I haven't played P101 in well over a couple of years. I never really got into the game.

      I didn't realize I had even made the mistake until I logged on and it wasn't showing my membership.

      I emailed support but am just looking to see if someone has had a similar experience and how theirs ended.

      Thanks in advance!

    2. #2
      Oxnhorse's Avatar
        Oxnhorse is offline Adept Wizard

      • Oxnhorse's Wizard Stats
        •  Wizard's Name:
        •  Timothy Pearlflower
        •  Wizard's Level:
        •  90
        •  World:
        •  Wizard City
        •  Wizard's School:
        •  Ice
        •  Pet's Name:
        •  Master Heidi
        •  Pet's Type:
        •  Enchanted Armor
      Status: Need my help, what quest?
       
      Mood:
      Sporty
       
      Join Date
      Aug 2013
      Posts
      922
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      0
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      1721
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      437
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      256.38
      Blog Entries
      6

      Re: I bought the wrong membership

      If you use the same account for both games, it doesn't matter which game is played.

      If this continues to be a problem, contact support and ask @Sprack or @Dworgyn with your issue. They might be able to reallocate your membership status.

      Oxnhorse

    3. #3
      Paige Whisper's Avatar
        Paige Whisper is offline Journeyman Wizard

      • Paige Whisper's Wizard Stats
        •  Wizard's Name:
        •  Paige Whisper
        •  Wizard's Level:
        •  130
        •  World:
        •  Empyrea
        •  Wizard's School:
        •  Life
        •  Pet's Name:
        •  Sheriff Snoopie
        •  Pet's Type:
        •  Kookaburra
      ----
       
      Mood:
      Bookworm
       
      Join Date
      Jun 2010
      Posts
      634
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      175
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      950
      Gold
      3,314.16

      Re: I bought the wrong membership

      I personally have not had this experience, but I've read posts about other people in similar situations, and KI changed the membership for them. Best of luck!
      Paige Whisper Jacob Flame Ryan RainCaller Kiley Dusk Fallon Dawn Sarah OwlRider Nora StoryDust

    4. #4
      Bailey Jade's Avatar
        Bailey Jade is offline Promethean Wizard

      • Bailey Jade's Wizard Stats
        •  Wizard's Name:
        •  Bailey or Jordan
        •  Wizard's Level:
        •  130
        •  World:
        •  Empyrea
        •  Wizard's School:
        •  Life
        •  Pet's Name:
        •  Patches
        •  Pet's Type:
        •  Mummy Cat
      ----
       
      Mood:
      No Mood
       
      Join Date
      Sep 2013
      Posts
      9,774
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      Re: I bought the wrong membership

      Quote Originally Posted by kacavalbona View Post
      Silly question but what are the odds that Kingsisle will change the membership for P101 that I mistakenly bought to a W101 one? On the account I bought the member on, I've never played P101 and in life in general I haven't played P101 in well over a couple of years. I never really got into the game.

      I didn't realize I had even made the mistake until I logged on and it wasn't showing my membership.

      I emailed support but am just looking to see if someone has had a similar experience and how theirs ended.

      Thanks in advance!
      My husband did this once and they would not change it for us. It end up being a huge mess! The best thing I would suggest is to contact them and just politely ask. I hope it will work out better for you then it did for me.

      Siggy by Mad Hatter Avi by Wolf HexWeave
      Looking for a Hatch
      Helpful Hatcher or Max Stats Pets






    5. #5
      Oxnhorse's Avatar
        Oxnhorse is offline Adept Wizard

      • Oxnhorse's Wizard Stats
        •  Wizard's Name:
        •  Timothy Pearlflower
        •  Wizard's Level:
        •  90
        •  World:
        •  Wizard City
        •  Wizard's School:
        •  Ice
        •  Pet's Name:
        •  Master Heidi
        •  Pet's Type:
        •  Enchanted Armor
      Status: Need my help, what quest?
       
      Mood:
      Sporty
       
      Join Date
      Aug 2013
      Posts
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      0
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      437
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      256.38
      Blog Entries
      6

      Re: I bought the wrong membership

      I forget what I had a few years ago, but if you go into the wizard101 website and search for the CONTACT SUPPORT tab.
      @Dworgyn helped me after about 3 days with the issue I had and then everything was fine.

      It might seem like a pain, but he was gracious enough to patiently deal with the problem.

      I would suggest doing the same, and don't forget to write down the ticket number.

      Oxnhorse

    6. #6
      kacavalbona's Avatar
        kacavalbona is offline Apprentice Wizard

      • kacavalbona's Wizard Stats
        •  Wizard's Name:
        •  Kyle Leaf
        •  Wizard's Level:
        •  130
        •  World:
        •  Wizard City
        •  Wizard's School:
        •  Life
        •  Pet's Name:
        •  Lord Zeus
        •  Pet's Type:
        •  Rain beetle
      ----
       
      Mood:
      Amused
       
      Join Date
      Nov 2009
      Posts
      77
      PvP Tournaments Won
      0
      Thanks (Given)
      7
      Thanks (Received)
      20
      Gold
      47.00

      Re: I bought the wrong membership

      Quote Originally Posted by Bailey Jade View Post
      My husband did this once and they would not change it for us. It end up being a huge mess! The best thing I would suggest is to contact them and just politely ask. I hope it will work out better for you then it did for me.
      Thank you! I only bought it for one month, so it won't be the worst thing in the world, just disappointing if it doesn't happen. I'm just hoping that since I never play P101, it would be more understandable for them to just change it to a W101 membership.

      - - - Updated - - -

      Quote Originally Posted by Oxnhorse View Post
      I forget what I had a few years ago, but if you go into the wizard101 website and search for the CONTACT SUPPORT tab.
      @Dworgyn helped me after about 3 days with the issue I had and then everything was fine.

      It might seem like a pain, but he was gracious enough to patiently deal with the problem.

      I would suggest doing the same, and don't forget to write down the ticket number.

      Oxnhorse


      Thank you! I sent an email, I guess I'll just include @Dworgyn just to maybe increase the odds of a positive result.

    7. #7
      Oxnhorse's Avatar
        Oxnhorse is offline Adept Wizard

      • Oxnhorse's Wizard Stats
        •  Wizard's Name:
        •  Timothy Pearlflower
        •  Wizard's Level:
        •  90
        •  World:
        •  Wizard City
        •  Wizard's School:
        •  Ice
        •  Pet's Name:
        •  Master Heidi
        •  Pet's Type:
        •  Enchanted Armor
      Status: Need my help, what quest?
       
      Mood:
      Sporty
       
      Join Date
      Aug 2013
      Posts
      922
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      0
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      Re: I bought the wrong membership

      He will help you without treating you like a child.

    8. #8
      Willowdreamer's Avatar
        Willowdreamer is offline W101C Team Leader

      • Willowdreamer's Wizard Stats
        •  Wizard's Name:
        •  Victoria Willowdreamer
        •  Wizard's Level:
        •  125
        •  World:
        •  Wizard City
        •  Wizard's School:
        •  Life
        •  Pet's Name:
        •  Cosmo
        •  Pet's Type:
        •  Kookaburra
      Status: Small everyday deeds...
       
      Mood:
      Scurvy
       
      Join Date
      Apr 2009
      Posts
      16,510
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      Re: I bought the wrong membership

      Quote Originally Posted by kacavalbona View Post
      Thank you! I sent an email, I guess I'll just include @Dworgyn just to maybe increase the odds of a positive result.
      I haven't seen Tom here as Dworgyn in a long, long time - since he went off to work on the mobile games side. @Sparck is the new community manager, and should be the one you contact.

      Watchtower Hall crafted 7/21/10 -- Guides: Crafting Stations, here -- Crafted Grizzleheim Housing Items here -- Mirkholm Keep Ore/Diamonds here -- Cave of Solitude Black Lotus here

    9. #9
      kacavalbona's Avatar
        kacavalbona is offline Apprentice Wizard

      • kacavalbona's Wizard Stats
        •  Wizard's Name:
        •  Kyle Leaf
        •  Wizard's Level:
        •  130
        •  World:
        •  Wizard City
        •  Wizard's School:
        •  Life
        •  Pet's Name:
        •  Lord Zeus
        •  Pet's Type:
        •  Rain beetle
      ----
       
      Mood:
      Amused
       
      Join Date
      Nov 2009
      Posts
      77
      PvP Tournaments Won
      0
      Thanks (Given)
      7
      Thanks (Received)
      20
      Gold
      47.00

      Re: I bought the wrong membership

      Quote Originally Posted by Willowdreamer View Post
      I haven't seen Tom here as Dworgyn in a long, long time - since he went off to work on the mobile games side. @Sparck is the new community manager, and should be the one you contact.

      Thanks, yeah I was also wondering because I haven't seen @Dworgyn around for a while. @Sparck, do you think you might be able to help?

    10. #10
      AluraMist's Avatar
        AluraMist is offline Wiki Master
      Status: Catching dreams ...
       
      Mood:
      Shy
       
      Join Date
      Nov 2009
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      Re: I bought the wrong membership

      Quote Originally Posted by kacavalbona View Post
      Thanks, yeah I was also wondering because I haven't seen @Dworgyn around for a while. @Sparck, do you think you might be able to help?
      Since this issue involves your private Account with KI, I don't expect that @Sparck will reply on this public Central Forum. I know that you said you sent an e-mail. You might want to send a "private message" directly to Sparck on the Central website here. Sparck has suggested in the past that, in addition to the e-mail at [email protected], he does receeive "private messages" here on Central too.

      Hope that helps. And 'Good Luck' with your issue.

      AluraMist
      Last edited by AluraMist; 9-6-20 at 12:10:28 PM. Reason: Spelling.
      Dare to catch your best dreams and live them with eyes wide open. Sweet dreams always.
      The DreamCatcher.

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