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  • Results 1 to 3 of 3
    1. #1
      steMoGsteL's Avatar
        steMoGsteL is offline Fizzled

      • steMoGsteL's Wizard Stats
        •  Wizard's Name:
        •  WillowHeart
        •  Wizard's Level:
        •  120
        •  World:
        •  Mirage
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        •  Fire
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        •  9% fish luck corgi / ultimate energy corgi
      ----
       
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      extra cheese and 2 ranked Ultimate Runes

      Hey everyone! I want to share this happy story with you. I messaged @Vanessa Mythdust of 2 items appearing double, yet different; cheese and Ultimate Rune. Too often, when reporting a simple thing like this to CS, we'd get a non-responsive response. The hiring of Vanessa (Sparck too) is a breath of fresh air.


      Vanessa, I've decided it will be more impactful to make this into a thread (as opposed to posting on your Bug Reporting 101 thread).



      Here is the ONE and simple PM with Vanessa with satisfactory response:



      Re: extra cheese + Runes


      Originally Posted by steMoGsteL
      Here's the pics! I'll be curious to know what is done about this. Thanks again!






      Ultimate Rune



      Vanessa's response:

      Hi and thanks!

      The cheese is actually supposed to have a different name to go with the different stats. That should be fixed sometime soon. The Ultimate Rune should only have one rank, and I've bugged that internally.
      Last edited by steMoGsteL; 8-26-19 at 9:10:07 AM. Reason: email = PM / "Vanessa's response:"

    2. #2
      Chris Spiritcaster's Avatar
        Chris Spiritcaster is offline Master Wizard

      • Chris Spiritcaster's Wizard Stats
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        •  Chris Spiritcaster/D/114;Shadowcaller/I/120;Firebringer/F/127;Firesword/S/126;Battlehamer/M/126
        •  Wizard's Level:
        •  127
        •  World:
        •  Mirage
        •  Wizard's School:
        •  Fire
        •  Pet's Name:
        •  Many
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        •  Various
      Status: Cruising the Spiral!
       
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      Re: extra cheese and 2 ranked Ultimate Runes

      I for one, am not surprised. I have interacted with her in game many times over the years and she was always a joy! She was always looking for ways to improve the game and KI hiring her was a smart choice as she knows so much about the game having played it so much.
      Last edited by Chris Spiritcaster; 8-25-19 at 12:26:36 PM.

    3. #3
      Vanessa Mythdust's Avatar
        Vanessa Mythdust is offline Wizard101 US Faculty

      • Vanessa Mythdust's Wizard Stats
        •  Wizard's Name:
        •  Vanessa Mythdust
        •  Wizard's Level:
        •  130
        •  World:
        •  Empyrea
        •  Wizard's School:
        •  Myth
        •  Pet's Name:
        •  Sooo many
        •  Pet's Type:
        •  Sooo many
      Status: Marketing Coordinator
       
      Mood:
      Cloud 9
       
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      Re: extra cheese and 2 ranked Ultimate Runes

      Thanks for the kind words! Coming from the community before being hired, I know how much players value genuine communication. Iím trying my best to supply that in the capacity I can while in QA.

      Always happy to help!

      Need Gold?:Hoarding Halfang-A Wizard's Halfang Assistance Team
      Derby:Derby Guide~WC Guide~KT Guide~Course Records~

      Thanks to M101 for the awesome sig, and Jeff Toney from KI for the AMAZING avatar!

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