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Type: Posts; User: Sparck

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    Re: Pet Promenade Event

    Regardless of what the text says, these are on daily countdowns, so if we start it at 10:30am CT in the morning (which is the usual time), then expect it to end on that time the day after the text...
  2. Re: Double Scroll Of Fortune Points, Member Benefit

    That's true, but a lot more also haven't completed it. Given the recent shenanigans with the Scroll of Fortune points, we wanted to release this a couple of days earlier than planned.
  3. Re: May 28th, 2020: KI Live, Questions and Tips

    Thanks all for the great questions and tips! This part of the show is now closed. I hope to see you in chat this Thursday!
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    Re: The 5th Derby Gathering - May 23rd

    I would love to attend future editions of this event should you all put one on again!
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    Re: The 5th Derby Gathering - May 23rd

    I'm glad the event went well! I wasn't able to make it due to travel, but I hope we'll have more of these in the future. I can get other devs to attend, and of course Vanessa probably too since she...
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    Re: The 5th Derby Gathering - May 23rd

    Does someone have a tweet we can retweet on this? Thanks!
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    Re: KI-Support desk?

    Thanks all for helping Paige out! I also reached out to her via direct message.

    For general support needs, please know that we have an extremely high load of needs right now to address.

    The...
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    Re: False Advertising...?

    Can someone link me the ad page please. We'd like to take a closer look at where this is coming from and if it's indeed officially sanctioned.
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    Re: Question About Winning Pet Games Count.

    There is no limit as to how many games can be won, but badges do only go so high.
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    Re: Member Benefit-Pets

    I'll talk to the team about it!
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    Re: Houston We Have a Problem

    We are working on several of these issues, see this post for which ones were definitely aware of:
    ...
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    Re: Fire Elf Spellement

    We got you covered, thanks sparkyflamefire for the report!
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    Re: Good to be the King; Crab Alley Quest Bug

    Yep! Please don't contact support for regular bugs, we can track them in the official forums:
    ...
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    Re: Pet Mini-game medals

    We can't track all fansite comments reliably... it's just too much. So it would be appreciated if someone could help us consolidate comments here and link new issues to our official forum threads...
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    Re: Pet Promenade event

    Thanks everyone for your patience as we work through the bugs and issues in this update! We are working on a resolution for this issue and several others in an update that we hope will go out early...
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    Re: Pet Promenade event

    Thanks! Please use this thread for confirming what we generally know about from the community:...
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    Re: Dev Team Request for Feedback

    Yes indeed, though please keep in mind that UI changes are not quick to update... it takes time. We hope to have an update for some things out next week though.

    Please see this thread for the...
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    Re: Pet Mini-game medals

    Quick note that we're tracking community reported bugs here: https://www.wizard101.com/forum/halstons-laboratory/spring-update-link-new-issues-here-please-8ad6a42571a0edd50171a3e1ee5c39e3?page=1
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    Re: Dev Team Request for Feedback

    We're working on a second game update we hope will go out very soon. Meanwhile, we're also continuing work on ways to improve the Item UI based on recent feedback. That will take longer though to...
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    Re: Pet Mini-game medals

    Well, both Grumpy Gobblers and Way of the Ninja Pig have 4 badges. Each of the other pet games have 3 badges...
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    Re: Solo Questers Beware

    I know our team is aware of this issue and working on a fix. It may get into the hotfix build for this week, but that's still being confirmed.
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    Re: The Deckathalon Is NOT Player Friendly

    Our setup for testing? In addition to the leads and designers, we have an entire QA department that helps test all the things. Obviously with a game as massive as Wizard101, things slip through the...
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    Re: Solo Questers Beware

    Thanks for sharing the link on our request for feedback!

    Yes, we're aware of this one. We were hoping to get an update out early tomorrow morning, but it's been slightly delayed as we investigate...
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    Re: Rumour: PewDiePie to play Wizard101?

    That would certainly be interesting if he stopped by to tour the Spiral! We're working on another update, which I hope he waits until afterward to come visit :).
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    Re: Screenshots for the April 30th, KI Live

    We'll keep gathering screenshots on the following Twitter page through tomorrow! While I didn't mention it, screenshots with your pets or playing as your pets would be perfect :):
    ...
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