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Type: Posts; User: Sparck

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    [TEST REALM] Re: KI Live Summer Test Realm Teaser

    Can someone give me a brief response as to what I need to respond to. There's a lot of chatter here and I'm not sure what the question was all about.

    Thanks!
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    [TEST REALM] Re: Craftable GH Spells Coming Soon!

    Hmm, we'll have a chat about that next week and make a determination!
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    Re: $10 Wizard101 Card Raffle

    Congrats to the winner!
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    [TEST REALM] Re: KI Live Summer Test Realm Teaser

    Event and competitive players have often be left behind in past updates, so we're trying to play 'catch up' if you will in some ways. These events are also for everyone on one level or another, not...
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    Re: Down? Or just me?

    We had server maintenance on the morning of the 19th. Did resolve the issue here or are you experiencing worse connections now?
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    Re: Pet Talent Display bug?

    Hmm, I'm not sure at first glance. Let's see if anyone else has a similar experience, especially if it's been affecting your account for several years, others may be seeing the same thing.
  7. Thread: New Pet: Kit 10

    by Sparck
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    Re: New Pet: Kit 10

    I'll let the team know. There's a lot of analysis that goes into this I know to decide what prices should be set at.
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    Re: Account ban? Help

    Hmm, do you receive a support ticket # when emailing our team? If not, we may not be receiving your request. Please try another email domain then, such as gmail instead of yahoo.
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    Re: Make mystic colossus like khrlulu animation

    Hi lethargy101! Yes, the forums is the best place as all of our dev team reviews them on a daily basis. Thank you in advance for submitting feedback there!

    The posts are not allowed to appear? Can...
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    Re: Make mystic colossus like khrlulu animation

    We love nice and concise lists like this one, thank you! :)
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    Re: Problem going to Wizard101.com

    This 'might' be related to which region of the world you are in. Sometimes we have to be a bit more aggressive with web server protections depending on the source of the traffic.
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    Re: Creature name revision (bug?)

    We have a fix ready in the next major update for this name to be corrected. Apologies about the confusion!
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    Re: Account ban? Help

    Hi ItsKaterade! Please contact our support team and they will be able to explain or investigate the concern: https://www.wizard101.com/CustomerSupport/game
  14. Re: Elucidate + Simplify Removed From the Game Completely?

    Thanks for your patience on waiting for support to get to your ticket. If you can wait at least 48 hours after the initial response. If by then you don't have an answer, feel free to reply again....
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    Re: Pet Promenade Event

    Regardless of what the text says, these are on daily countdowns, so if we start it at 10:30am CT in the morning (which is the usual time), then expect it to end on that time the day after the text...
  16. Re: Double Scroll Of Fortune Points, Member Benefit

    That's true, but a lot more also haven't completed it. Given the recent shenanigans with the Scroll of Fortune points, we wanted to release this a couple of days earlier than planned.
  17. Re: May 28th, 2020: KI Live, Questions and Tips

    Thanks all for the great questions and tips! This part of the show is now closed. I hope to see you in chat this Thursday!
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    Re: The 5th Derby Gathering - May 23rd

    I would love to attend future editions of this event should you all put one on again!
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    Re: The 5th Derby Gathering - May 23rd

    I'm glad the event went well! I wasn't able to make it due to travel, but I hope we'll have more of these in the future. I can get other devs to attend, and of course Vanessa probably too since she...
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    Re: The 5th Derby Gathering - May 23rd

    Does someone have a tweet we can retweet on this? Thanks!
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    Re: KI-Support desk?

    Thanks all for helping Paige out! I also reached out to her via direct message.

    For general support needs, please know that we have an extremely high load of needs right now to address.

    The...
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    Re: False Advertising...?

    Can someone link me the ad page please. We'd like to take a closer look at where this is coming from and if it's indeed officially sanctioned.
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    Re: Question About Winning Pet Games Count.

    There is no limit as to how many games can be won, but badges do only go so high.
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    Re: Member Benefit-Pets

    I'll talk to the team about it!
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    Re: Houston We Have a Problem

    We are working on several of these issues, see this post for which ones were definitely aware of:
    ...
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