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Type: Posts; User: Sparck

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    Re: Kingsisle bought by MGI

    Here is our announcement of the acquisition: https://kingsisleblog.com/2021/01/18/kingsisle-acquisition-and-looking-ahead/
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    Poll: Re: Selective buy back training points

    I'm not sure about the details of the current system, but I can certainly let them know your ideas on how it can be improved!
  3. Re: "macOS Big Sur now supported", per Sparck.

    I updated the post this morning to note that you 'may' need to reinstall the game to get it to work.
  4. Thread: KI Support?

    by Sparck
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    Re: KI Support?

    Thank you all for your patience as our team continues to respond to all tickets, especially over the holiday period.
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    Re: I've Been BANNED For No Reason!

    If problems continue, we might have to do this. It's not allowed, plain and simple. If we have to capitalize and bold it in multi-colored text, I'll do that ;).
  6. Thread: Is this new?

    by Sparck
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    Re: Is this new?

    It's always been there as far as I can tell.
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    Re: Game Consistently Crashing!

    This sounds like a wide variety of crash occurrences. Not brushing off the idea that some of these are the game itself, but it's always good to ensure you have the latest graphics and other drivers...
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    Re: Missed pvp fire card treasure cards

    I will pass it along!
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    Re: What kind of mount would you like?

    You bet! Love these suggestions.
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    Re: I've Been BANNED For No Reason!

    If you haven't already, please PM me your support ticket.
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    Re: Day 12: Free Crowns!

    I'm glad this is a nice offer for you all!
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    Re: Community Newsletter, Holidays 2020.

    Happy holidays Wizard101 Central community!

    I greatly enjoyed this past year's activities and just hanging out with all of you in the Spiral. I felt our own efforts complimented all of yours as...
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    Re: I've Been BANNED For No Reason!

    Please contact support and they will be happy to check on your account. Quite often it's simply a temporary lock to ensure your account isn't being hacked due to suspicious activity.

    Be sure to...
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    Re: Is it true we can get banned for this??

    "Can we get banned for trying out how much discounts we can get on different accounts under the same family account?"

    If it's a legitimate action, you won't get banned for simply using our system.
  15. Re: Membership Access - from '12 Days of the Spiral'

    Unfortunately not, you will have to wait until the membership period is over. The zones aren't going anywhere, so it doesn't really make a difference if you purchase them now or later.
  16. Sticky: Re: Storm Titan Boss fight completion issue (from Sparck)

    Glad to have a confirmation that we're making progress, thanks!
  17. Sticky: Re: Storm Titan Boss fight completion issue (from Sparck)

    Should be fixed now :):
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    Re: Arrow to the Knee

    Thanks, we're aware of the issue and working on a resolution.
  19. Sticky: Re: Storm Titan Boss fight completion issue (from Sparck)

    There's always a few glitches and things that just get missed in Test Realm or are the result of continued tweaks, etc. Keep reporting anything you find and we'll resolve it asap as always!
  20. Thread: Housing Tours

    by Sparck
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    Re: Housing Tours

    There are a few issues here we're looking into, including the inability to transfer to the shared bank.
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    Re: Just this once I went for funny.

    I like it :)
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    Re: Karamelle Crafting

    There are new recipes in Karamelle but no new crafting quest.
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    Re: Candy Corn Silo Forces Mini-Game

    Being fixed, possibly in the next update soon!
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    Re: Shout-out to the Cabal soldiers

    Thanks all for the kind sentiment! I've let the team know :).
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    Re: Beastmoon Badges

    We may be talking about two different things possibly. I'll bring it up to the team again.
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